Information We Collect

If you contact us for corporate floral arrangements or gift services, we gather information you voluntarily supply. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

SummerMarketMosaic values your privacy and does not sell personal information to third parties. We disclose information only as needed to deliver our services or when required by law.

We may share essential information with trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they supply to us.

We may disclose data if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We regard the security of your personal information as a priority and apply appropriate technical and organizational safeguards to safeguard it. This includes protected data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we employ robust security measures, no online transmission method is entirely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. In accordance with applicable laws, you may be entitled to access, amend, erase, or limit how your personal data is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable period as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was gathered.

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies allow us to recall your preferences and assess site performance.

You can manage cookie options in your browser settings. Note that turning off certain cookies could impact site functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site may include links to third-party sites or services. This privacy policy covers only SummerMarketMosaic and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date displayed at the top of this policy.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions regarding this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.